Technical Content, Language Services & AI Data Solutions

Hansem Global helps businesses worldwide develop technical content, translate and localize information, and prepare high-quality data for AI systems.

35+ Years of Expertise

Founded in 1990 as a technical documentation specialist, Hansem Global has continually expanded its expertise across industries, technologies, and content types.

Global Top 50 LSP

Ranked #37 worldwide by CSA Research in 2026, with delivery teams serving global markets.

ISO-Certified Quality & Security

ISO 9001, 17100, 18587, and 27001 certifications, backed by independent quality control and in-house QA technology.

Integrated Service Capabilities

Specialized teams for content development, translation, localization, and multilingual publishing—all under one roof.

Hansem Global at a Glance

Take a quick look at our expertise, people, technology, and quality-driven approach to delivering technical content and localization services worldwide.

Explore Our Services

Explore our technical content, translation, localization, and AI data services. Each service is available independently or as part of an integrated solution tailored to your business needs.

Diverse Expertise. One Integrated Team.

Hansem Global brings together technical writers, illustrators, designers, engineers, linguists, and DTP specialists under one roof. This multidisciplinary team enables us to handle complex projects that require more than translation or documentation alone, from source content development and visual communication to localization and multilingual publishing.

By working together within one organization, our specialists share product knowledge, coordinate across disciplines, and maintain consistency throughout the project. Combined with standardized workflows and in-house technology, this integrated approach helps reduce handoffs, improve efficiency, and deliver reliable results across languages, markets, and content types.

Industries We Serve

Hansem Global supports medical device manufacturers, pharmaceutical and biotechnology companies, diagnostics providers, and healthcare organizations. Life sciences content requires more than accurate translation—it demands careful attention to regulatory requirements, industry standards, specialized terminology, and document traceability.

We develop and localize instructions for use (IFUs), labeling, regulatory documentation, and content for patients and healthcare professionals. Our specialized linguists and quality management processes help maintain terminology consistency, accurate safety information, and controlled multilingual content across global markets.

Typical Deliverables: Instructions for Use (IFUs) · Product Labels & Packaging · Regulatory Documents · Clinical & Research Documents · Patient Information Materials

Hansem Global supports consumer product manufacturers, retail brands, e-commerce companies, and businesses operating across global sales channels. As products reach more markets and distribution channels, companies need content that communicates product features accurately while engaging local customers and supporting purchasing decisions.

We develop and localize product information, marketing materials, sales enablement content, and customer-facing resources for different markets and channels. From user manuals and e-commerce listings to retail staff training and interactive product demonstrations, we help businesses maintain consistent product messages and customer experiences worldwide.

Typical Deliverables: Catalogs & Brochures · E-commerce Product Content · Marketing & Campaign Materials · Sales Training Materials · User Manuals

Hansem Global supports manufacturers of industrial machinery, heavy equipment, factory automation systems, energy and infrastructure equipment, and industrial components. In industrial environments, accurate operating procedures, safety information, and maintenance instructions are essential throughout the equipment lifecycle.

We analyze product specifications and operating environments to develop structured technical documentation covering installation, commissioning, operation, servicing, and maintenance. We also support multilingual localization, documentation for product variants, and training content that helps operators and service technicians perform their work safely and consistently across global locations.

Typical Deliverables: Operator Manuals · Installation Manuals · Service & Maintenance Manuals · Safety Instructions · Technical Training Materials

Hansem Global supports consumer electronics manufacturers, semiconductor and component suppliers, telecommunications companies, software and SaaS providers, and IT service businesses. Rapid product updates, evolving user interfaces, and multiple device platforms require technical information to remain accurate and consistent across products, languages, and delivery channels.

We develop and localize user documentation, software interfaces, developer content, online help, and digital manuals. Our experience in large-scale documentation programs enables efficient management of frequent updates, product variants, and multilingual releases. We also help structure content for reuse across websites, applications, devices, and customer support platforms.

Typical Deliverables: User Manuals & Quick Start Guides · Software UI Content · Online Help & Knowledge Bases · API & Developer Documentation · Service Manuals

Hansem Global supports corporate learning and development teams, eLearning providers, educational technology companies, online training platforms, and assessment organizations. Effective learning content requires more than translated text. Learning objectives, instructional flow, interactions, audiovisual elements, and assessments must work effectively across languages and cultures.

We develop technical training materials and localize digital learning experiences, including interactive courses, microlearning, training videos, and assessments. Our services cover multimedia adaptation, on-screen content, narration, and functional testing in learning management systems (LMSs), helping organizations deliver consistent training experiences to global learners and employees.

Typical Deliverables: eLearning Courses · Training Manuals · Microlearning Modules · Training Videos · Quizzes & Assessments

Hansem Global supports industrial and service robotics companies, warehouse automation providers, autonomous mobile robot (AMR) developers, smart factory technology companies, and Physical AI businesses. Robotics and automated logistics systems combine hardware, software, sensors, and complex operating environments, requiring clear technical information for safe operation, integration, and maintenance.

We develop operation, installation, service, and safety documentation, along with training and field support content for operators and technicians. We also provide data annotation and quality assurance services for Physical AI training datasets, including image and video data representing objects, actions, operating states, and events.

Typical Deliverables: Operation Manuals · Installation & Maintenance Manuals · Safety Instructions · Technical Training Materials · Annotated Training Datasets

Hansem Global supports passenger and commercial vehicle manufacturers, automotive suppliers, EV and battery companies, and businesses developing ADAS, connected vehicle, and in-vehicle infotainment technologies. Electrification and software-defined vehicles are increasing the complexity of vehicle functions, maintenance procedures, and documentation across models, regions, and software versions.

We develop owner information, service and repair documentation, and digital manuals based on detailed product and component knowledge. Our content management and localization capabilities support large numbers of vehicle variants, frequent updates, and coordinated multilingual releases. We also develop training and support content for dealerships, technicians, and global aftersales operations.

Typical Deliverables: Owner’s Manuals · Service & Repair Manuals · Workshop Manuals · Component Manuals · Technical Training Materials

Hansem Global supports game developers, publishers, gaming platforms, live-service operators, and businesses creating XR, AR, VR, and other interactive experiences. Game localization involves more than linguistic accuracy. Storytelling, character personalities, cultural references, and user interactions must feel natural to players in each target market.

We localize game interfaces, system messages, dialogue, narratives, subtitles, voiceover scripts, and marketing content, applying transcreation when creative adaptation is needed. We also support multilingual content updates for live-service games, maintaining consistent terminology, tone, and quality as content evolves.

Typical Deliverables: Game UI & In-Game Text · Dialogue & Narrative Content · Subtitles & Voiceovers · Game Tutorials · Store & Marketing Content

Hansem Labs: Technology & Innovation

Hansem Labs develops in-house technologies that improve how content is created, managed, localized, and used. Our solutions combine automation, AI, and domain expertise to enhance productivity, quality, and consistency across technical content and language services. We are also exploring new ways to turn complex technical information into practical tools and interactive applications.

Hansem QA Suite: Automated Quality Assurance

Hansem QA Suite brings together more than 60 in-house tools developed to detect errors in technical documentation and multilingual content. These tools check terminology, formatting, consistency, and document-specific requirements, helping our quality teams identify issues efficiently and maintain reliable results across large-scale projects.

Quality Framework: ISO 9001-based quality management.

Hansem CALM: AI-Powered Translation & Quality Control

Hansem CALM is our in-house AI translation platform that combines multiple LLMs with translation memories (TM), terminology databases (TB), and quality control tools. It supports translation, automated QA, AI-based quality evaluation, and back-translation within an integrated workflow, with professional review where required.

Quality Framework: ISO 17100 and ISO 18587-based translation and post-editing processes.

Hansem Media Studio: AI-Enhanced Multimedia Localization

Hansem Media Studio combines AI-powered transcription, translation, subtitling, and dubbing with professional language and media review. Developed with particular attention to Korean and Japanese, it helps overcome linguistic and timing challenges while supporting efficient multilingual video production.

Quality Framework: AI-assisted production with expert linguistic and media quality review.

Explore Client Stories

See how global manufacturers cut localization cost and launch time with Hansem Global, from user manuals and multilingual publishing to AI-driven QA.

Trusted by global manufacturers and technology brands we've partnered with for years.

SAMSUNG
Samsung SDS
SEMES
SENA
Thinkware
Hyundai Mobis
Hyundai AutoEver
Hyundai
HD Hyundai
Caterpillar
Microsoft
Google
IBM
Amazon
Naver
Line
Autodesk
Minitab
Dropbox
Meta
Symantec
McAfee
Splunk
Salesforce
HubSpot
Automation Anywhere
Palantir
Ubisoft
Unity
Kakao Games
Netmarble
Krafton
Cook Medical
Stryker
Boston Scientific
Pfizer
Seegene
Invitae
AstraZeneca
Johnson & Johnson
Bodyfriend
CRF Health
L'Oreal
Levi's
Cheil
Innocean
Leo Burnett
Coursera
Multicampus
Udacity
LG화학
LG에너지솔루션
경동나비엔
DuPont
Bosch
Rockwell Automation
Hanwha Systems
Brooks
Keyence
Kensington
GoPro
Daimler
KUKA
Alibaba Group
Dell
HP
Cisco
CA Technologies
Adjust
Branch
PlanGrid
Snapchat
Palo Alto Networks
Blue Coat
Okta
Zendesk
Slack
Verint
UiPath
Blue Prism
Rockstar Games
Epic Games
2K Games
Carestream
Olympus Medical
Eoflow
LA Care
Siemens
Honeywell
Expedia
Emirates
Tripadvisor
OmniVision
Genesys
ServiceNow
Zoho
Electronic Arts (EA)
ABB
Emerson Electric
Marriott