Blog

Most manufacturers treat the product manual as a low-stakes user document. In reality, the manual, the instructions for use (IFU), and the labeling are among the first things a regulator examines — and a single omission or a mismatch between language versions can stall certification, hold up market entry, or trigger a recall. This article […]

When was the last time you watched a 30-minute corporate training video all the way through? Between meetings, on the way to a client visit, in the few minutes before lunch — a workday is sliced into 5-minute fragments. In this environment, a 30-minute training session is hard even to start. Microlearning has gained attention […]

Google DeepMind has published a series of reports worth flagging for anyone whose work touches technical documentation: What these reports point to, taken together, is a quiet shift in how text functions. Natural-language manuals — text data — are starting to look less like an aid for human comprehension alone, and more like a “blueprint […]

Rise 360’s AI Assistant has made it faster than ever to produce corporate training content. Enter a course topic, tone, and target audience, and within minutes you have a lesson structure, body text, and quiz questions. For L&D teams under pressure to deliver, this is a welcome development. But open the output, and the gap […]

If you’re getting close to selecting an AI translation vendor, this is the last checklist you need before signing. In a sales pitch, anything looks possible. But the verbal pitch and the actual operating system can be very different things. Below are the items to verify in writing — not just hear in a presentation […]

A morning on a forklift maintenance floor in Georgia revealed why the best service manuals are designed where the work happens, not at a desk. It was Hansem Global’s first direct engagement with a U.S. operations team — and a long-held principle confirmed in a new market. A Sentence That Stayed With Us “Right now, […]

AI translation quality is improving fast. But “improving” and “production-ready” are not the same thing. Any company that has actually run AI translation through a real project has hit a quality issue they didn’t see coming. This article walks through four of the most common places AI translation breaks down — and what it takes […]

At MODEX 2026 in Atlanta, AI didn’t just show up — it ran the floor. Watching it work raised a quieter question: when warehouse hazards stop being visible, where does technical documentation stand? These are notes from the floor — and the case for what documentation has to become. On the Floor Walking into the […]