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Expert insights on technical documentation, translation, and localization—helping global manufacturers communicate in every language.
What ISO 10218:2025 Now Requires in Your Robot Manual
A robot manufacturer’s manual is, before it is a user guide, the first document a certification authority examines. As Part 1 of this series established, the manual and its labeling are themselves the object of certification review, and robot safety regulations specify exactly what must appear — and in what form — in the manual, […]
Writing Manuals in a Room With No Internet : Hansem Global Secure Workroom Series — Part 4: A Day in the Life of a Technical Writer
Where does the user manual for an about-to-launch electronic product actually get written? At Hansem Global, it’s written in a secure workroom with the internet completely shut off — what we call the clean room. In here, even something a single search would normally solve has to be handled a different way. Here’s a day […]
A Lock Doesn’t Lock Itself : Hansem Global Secure Workroom Series — Part 3: Security Awareness
In a secure workroom built for confidential documents, the last variable standing between you and a data leak is not the equipment. It’s the security awareness of the people inside. In Part 1, we looked at why some manuals are produced in a locked room. In Part 2, we looked at what that room is […]
Why Industrial Machinery Manuals Are Certification Audit Items
For industrial machinery, the manual is a direct certification audit item — not a supporting document that a documentation team produces separately from the certification team. The EU Machinery Regulation (Annex III), ISO 20607, ISO 6750-1, ANSI/ITSDF B56.1, and EN 50126/50128/50129 — nearly every regulation and standard that applies to industrial equipment directly governs the […]
What a Secure Workroom Is Made Of Hansem Global Secure Workroom Series · Part 2 — Environment and Infrastructure
In our first article, we asked why some manuals are produced in a locked room. The locked room — the secure workroom — exists because there are risks an NDA alone cannot contain: risks that live in the environment itself. So what is that locked room actually made of? Does fitting a single lock turn […]
Medical Device IFU & Labeling for US Market Entry (FDA 510(k))
For a medical device, the manual itself can hold up market entry. In regulatory terms the user manual is the IFU (Instructions for Use) — a core document tied directly to product clearance, labeling, and usability evaluation, and one of the most common reasons an FDA 510(k) submission stalls. This second installment of our Manuals […]
Why Some Manuals Are Made Behind Locked Doors: Hansem Global Secure Work Room Series · Part 1
Monday, 9:00 a.m. A technical writer arrives at the office, but she does not sit down at her own desk. She taps her badge twice, checks that the security sticker still covers her phone’s camera lens, and opens the door to a room the internet does not reach. Inside, the manual she will write today […]
Secure Manuals, Controlled Workspaces: How Sensitive Documentation Gets Localized
For manufacturers in defense, biotech, medical devices, and semiconductor equipment, the riskiest moment in going global is not translation quality — it is the multilingual documentation stage, where pre-release technical data passes through many hands. Hansem Global has designed and operated client-specific secure facilities since 2012, running a five-layer isolation architecture with a record of […]