Hansem Global at a Glance

1990
Founded · Authoring-first
LSP
35+
Years of
documentation
3
Countries · Korea HQ,
US, Vietnam
50+
Languages
supported
7+
Specialized
industries
ISO ×4
Quality · translation
· security
#49
CSA Research
Global Top 50
150+
In-house specialists,
one roof

Why Hansem Global

End-to-end, not just translation

Authoring, design, translation, QA, publishing—all in-house. The full content lifecycle, one partner.

Trusted by global leaders

Serving brands like Samsung since 1990. Thousands of multilingual manuals a year, error-free. CSA Global Top 50 (#49, 2025).

Our own AI toolchain

In-house engines for document digitization, AI translation & evaluation, and multimedia—AI on the production floor, not off-the-shelf.

Fluent in documentation standards

IEC/IEEE 82079-1, ANSI Z535.6, and industry-specific regulation—manuals built to pass review.

Our History

Founded in 1990, Hansem Global has spent more than 35 years making complex information clear, accurate, and ready for global audiences—through world-class technical documentation and localization. That expertise has made us a long-standing partner to global leaders like Samsung, with localization delivered in 50+ languages.

What started as one founder pioneering technical writing in Korea is today a team of 170+ across Korea, the US, and Vietnam, serving clients worldwide. Over those decades we've worked through every shift in the craft—from hand-typesetting and manual paste-up, to desktop publishing on the first Macintosh computers, to today's AI-driven production—each time reshaping how human expertise and new technology combine to raise both quality and speed.

We hold ISO 9001, 17100, 18587, and 27001—but one stands out. Our ISO 9001 covers technical documentation development itself, a scope very few providers anywhere have even pursued, and we sustain it with a quality report issued every month. Rigorous quality, proven on a recurring schedule, not promised.

Beyond our work, we've given back to the community through charitable giving since 2004 and an ongoing Red Cross partnership since 2011.

First listed among CSA Research's Global Top 50 in 2016, Hansem Global has since earned recognition across the analyst's regional and sector rankings—Manufacturing Top 20 in 2023, Asia-Pacific Top 30 in 2024, and #49 on the Global 50 in 2025—and keeps investing in the technology and people that help clients enter global markets with precision and confidence.

Certifications & Affiliations

International Quality Standards

We adhere to rigorous global standards to ensure precision, data security, and superior project management in every deliverable.

ISO 9001:2015 — Quality Management System
ISO 27001:2013 — Information Security Management System
ISO 17100:2015 — Translation Services
ISO 18587:2017 — Machine Translation (MT) Post-Editing

Strategic Industry Affiliations & Diversity

Industries We Focus On

Environmental


Digital-First Innovation

Reducing physical waste by leading the transition to digital technical documentation.

Sustainable Operations

Minimizing our carbon footprint through cloud-based global collaboration.

Social


14-Year Red Cross Partnership

Supporting global humanitarian efforts and disaster relief since 2012.

DEI Leadership

Advancing supply chain diversity through active engagement with WEConnect International and DA4S.

Governance


Ethical Integrity

Upholding 35 years of transparent and accountable corporate governance.

Data Security

Ensuring uncompromising privacy with ISO 27001-certified systems.

Frequently Asked Questions


What does Hansem Global do?

We're a technical documentation and localization company, founded in 1990. We author technical content and localize it into 50+ languages, all in-house.

How long has Hansem Global been in business, and what's its track record?

Since 1990—more than 35 years. We're a long-standing partner to global leaders like Samsung and a CSA Research Global Top 50 LSP (#49, 2025).

What certifications does Hansem Global hold?

ISO 9001 (quality), 17100 (translation), 18587 (MT post-editing), and 27001 (information security). Our ISO 9001 uniquely covers technical documentation development itself—a scope very few providers anywhere have pursued.

How does Hansem Global protect confidential information?

Through internet-isolated Secure Workrooms—separated environments for pre-release material, in operation since 2012 with zero incidents. Information security is ISO 27001-certified.

What makes Hansem Global different from a typical LSP?

Unlike most LSPs, which only translate, we also author the source documentation—owning the full content lifecycle with 150+ specialists in-house.

Where does Hansem Global operate?

We support US clients from our office in Irvine, California, backed by our Korea headquarters and a Vietnam office—serving clients worldwide.