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Installation and service manuals contain the technical information technicians need to install, maintain, and repair products correctly. But documenting a procedure and ensuring that technicians can perform it consistently are not the same thing. When critical procedures are turned into task-based training, field teams can see how the work is done, practice key decisions, and […]

Manufacturers develop training content for many purposes, from introducing new products and onboarding service technicians to explaining maintenance procedures and supporting employees across global locations. Two widely used tools for creating this content are Articulate Rise 360 and Storyline 360. Both support online training development and delivery through learning management systems (LMSs), but they differ […]

When a manufacturer launches a new product, its sales training usually covers key features, specifications, improvements over previous models, and selling points. That information matters. But a growing consumer brand often sells the same product through national multibrand chains, independent dealers and specialty stores, and online marketplaces at the same time. Each channel brings different […]

When a new product launches, both consumers and sales teams need a quick way to understand what its new features do and how to use them. Video is increasingly used for this purpose, and short-form video is particularly useful when a single feature or task needs to be explained quickly across product pages, mobile apps, […]

The world is racing from the digital age into the age of AI. In content creation, generative AI, cloud servers, and online collaboration have quietly become the default setting. And yet, here I am, sketching on paper with a mechanical pencil. A place no one can simply walk into. A place where even the camera […]

Technical documentation defines the standard people are supposed to follow. Training content is designed to turn that standard into action. Applying the learning-design principles we observed at ATD26, manufacturers can take the most critical topics already sitting in their technical documentation and extend them into behavior-focused microlearning. This is the intersection Hansem Global is exploring: […]

When was the last time you watched a 30-minute corporate training video all the way through? Between meetings, on the way to a client visit, in the few minutes before lunch — a workday is sliced into 5-minute fragments. In this environment, a 30-minute training session is hard even to start. Microlearning has gained attention […]

Rise 360’s AI Assistant has made it faster than ever to produce corporate training content. Enter a course topic, tone, and target audience, and within minutes you have a lesson structure, body text, and quiz questions. For L&D teams under pressure to deliver, this is a welcome development. But open the output, and the gap […]