In today’s digital age, data privacy is a top concern for for individuals and businesses alike. Protecting data during translation projects is not only an ethical obligation but also a legal requirement in many jurisdictions. At Hansem Global, we prioritize data privacy by implementing strict measures to safeguard our clients’ sensitive information throughout the translation process. This article outline the challenges we face and the effective solutions we have adopted to secure data privacy in our translation services.

Industries Requiring Data Security

Each industry has unique reasons for needing data security. However, preventing sensitive information leaks and maintaining trust with customers and stakeholders are universally essential.

Financial Industry: The financial sector handles sensitive data such as personal information, transaction details, and account information. Data security is crucial to prevent severe financial loss and personal data breaches.

Healthcare Industry: Medical records, patient information, and diagnostic reports require strict security measures in accordance with privacy laws. Breaches can lead to privacy violations and disruption of treatment plans.

Legal Industry: Confidentiality is paramount in legal documents, contracts, and legal advice materials. Data leaks can result in lawsuits, contract breaches, and other legal issues.

Information Technology (IT) Industry: IT documents, including software code, network designs, and security protocols, are vital assets. Unauthorized access can lead to loss of competitive edge and increased vulnerability to cyberattacks.

Government and Public Sector: Government documents, national security information, and policy reports are critical to national security. Securing these documents is essential at a national level.

Key Challenges in Ensuring Data Privacy

Navigating Complex Regulations:

1. Varied Legal Requirements: Each country has its own data privacy laws, creating a complex regulatory landscape. What is legal in one country might be prohibited in another, resulting in webs of regulations to navigate.
2. Cross-Border Data Transfers: Transferring data between countries requires following specific legal requirements of both the sending and receiving nations. This complication could be quite a burden for international projects.

Maintaining Data Security:

1. Human Error: Even the most well-intentioned linguists can unintentionally disclose confidential information. Preventing such errors is crucial to maintaining data integrity.
2. Cybersecurity Threats: Sensitive documents are attractive targets for hackers. Cybercriminals are constantly seeking opportunities to exploit vulnerabilities, making strong security measures essential.
3. Cost of Advanced Technology: Implementing advanced security technologies like encryption can be financially and technically demanding, especially for smaller organizations.

Hansem Global’s Solutions for Data Privacy

Utilizing Secure Translation Platforms and Controlled Access

1. Secure Platforms: We use securely hosted Translation Management System  like memoQ, Trados, and Phrase, which offer end-to-end encryption and controlled access to sensitive information. By using these tools, we ensure that data is protected throughout the whole process.
2. Controlled Access: We implement role-based access controls and monitor access logs to ensure that only authorized personnel have access to translations. This reduces the risk of unauthorized disclosures.
3. Safe File Transfers: We provide secure file transfer through Client Portal and Project Management System like Plunet for sending and receiving files, ensuring data encryption during transit and protecting it from interception.

Comprehensive Data Privacy Training: All of our project managers (PMs) undergo data security training and use a compliance automation platform called Drata. This platform helps enhance security and compliance programs by providing up-to-date training and resources on best practices for data protection.

Follow ISO standard: In August 2023, Hansem Global HQ, Hansem Global USA, and Hansem Global Vietnam all obtained ISO 27001 certification for our Information Security Management System. This certification demonstrates our dedication to safeguarding customer data by meeting international standards for information security across all our global offices.

Implementation of Confidentiality Agreements: All our linguists sign non-disclosure agreements (NDAs) to ensure the confidentiality of the information they handle. NDAs legally bind individuals to maintain confidentiality, underscoring the importance of data privacy and the legal consequences of breaches.

Conclusion

In an era where data privacy is of utmost importance, Hansem Global prioritizes client data security and the protection of sensitive information. We tackle data privacy challenges by using secure translation platforms, providing thorough data privacy training, following international standards like ISO 27001, and ensuring strict confidentiality agreements. Our strong focus on data security not only meets data protection laws but also builds trust with our clients.