Streamlining Complexity: Hansem Global’s Strategic Reduction of EV Manual Content for Hyundai
Discover how Hansem Global collaborated with Hyundai to transform electric vehicle manuals, reducing complexity while improving usability and compliance. Learn about our innovative solutions that led to significant cost savings and set a new standard in EV manual design.
Project Summary
The demand for electric vehicles (EVs) is rapidly increasing as consumers become more environmentally conscious and governments implement stricter emissions regulations. Electric vehicles are becoming a key component in the global strategy to reduce carbon footprints and foster sustainable transportation solutions.
Hyundai Motor Company, a leading automaker in Korea, has been actively developing and releasing various types of electric vehicles (EVs) to increase its global market share.
However, the company’s manuals were still optimized for combustion-engine vehicles, maintaining a complex structure with lengthy explanations, resulting in user manuals that exceeded 500 pages. Hyundai wanted to create manuals specifically tailored to its electric vehicles and sought collaboration with Hansem Global, Korea’s premier manual development company, to achieve this goal.
Challenges
Significant Reduction in Page Volume
The primary request from our client was to dramatically reduce the size of the existing manuals, which were over 500 pages, by nearly half. This reduction needed to be achieved without compromising the quality of the information provided.
Complete Information Provision
Despite the reduction in size, it was imperative that the manuals continue to include all necessary information for the users. Omitting or overly simplifying essential usage details was not an option.
Adherence to Regulatory and Safety Requirements
The manuals had to maintain the extensive regulatory and safety information they contained. Compliance with these regulations was a critical aspect of the documentation.
Creation of a Standard Manual Prototype
The revised manual needed to serve as a prototype for future EV manuals. This standard manual would guide the development of documentation for various upcoming electric vehicles.
Our Solutions
Full Understanding of Client’s Products
Initially, we thoroughly studied all the features relevant to users, using simulation software to demonstrate every function that a car could perform. This helped us identify the types of information needed and prioritize them for the users.
Identifying Redundancies and Excessive Details
Our content developers, based on their understanding of the car functions, pinpointed excessive and repetitive explanations in the existing manuals. We categorized these details into those that could be deleted or condensed and, in consultation with our clients, decided on a course of action. This approach ensured that essential information was not omitted in the process of reducing the page count.
Consolidating Relevant Information
We identified functions with similar operational procedures or purposes and consolidated related information or grouped similar data to avoid repetitive explanations.
Improving Document Design
As the prototype manual for future electric vehicles, we focused on creating a user-friendly layout with effective integration of visual aids and maintained a clear yet concise language style. We standardized the structure of the contents and heading styles, identified and standardized repetitive terms, and created a glossary to ensure consistency throughout the document.
Outcome
We successfully reduced the overall page volume by over 30% while retaining all essential usage and regulatory information. The manual was streamlined from 540 pages to 360 pages. This reduction led to decreased localization translation costs, printing costs, and logistics expenses.
Despite the reduction in page count, the readability, searchability, and usability of the manual significantly improved, enhancing the overall user experience.
- Reduced overall page volume by over 30%, from 540 pages to 360 pages
- Retained all essential usage and regulatory information
- Decreased localization translation costs, printing costs, and logistics expenses
- Improved readability, searchability, and usability of the manual
- Enhanced overall user experience
If you are looking for expert assistance in developing or translating user manuals for electric vehicles or automobiles, Hansem Global is here to help. Our tailored solutions ensure that your manuals are not only comprehensive and compliant but also user-friendly and cost-effective. Contact us today to discuss how we can support your needs and elevate your customer’s experience.