Case Studies
Robot Manual Case Study: Optimizing Troubleshooting for Autonomous Delivery Fleets
Hansem Global restructured NAVER's integrated robot delivery (RDS) operating guide into a field-ready troubleshooting guide, applying IEC 82079-1 and ANSI Z535 standards. Standardized workflows, branching diagnostics, and technical illustrations reduce MTTR, minimize human error, and strengthen on-site safety.
Release-Blocking Manual Errors Eliminated at the Final PDF Gate
Hansem Global eliminated release-blocking manual errors by automating final PDF gate checks—issue date, revision control, legal statements, QR/barcode integrity, and print-layout rules. Release QA Sentinel reduced late-stage QA time, prevented escape defects, and generated audit-ready evidence logs.
Driving Global Sales Success through Strategic B2B Training Localization for Samsung Electronics
Hansem Global leveraged advanced translation technology and cultural expertise to localize Samsung Electronics' B2B marketing e-learning content, empowering global sales teams to deliver high-impact product messaging across 40+ markets.
LDS Church: Religious Localization Excellence
Bridging the gap between global faith and local hearts by ensuring unwavering doctrinal consistency and profound cultural relevance in every message.
Digital Learning Content Localization: Skillsoft Global IT & Business Training Case Study
This case study details how we successfully localized Skillsoft's complex IT and business training content for the Korean market, leveraging a high-precision SME (Subject Matter Expert)-based verification system.
Revolutionizing Self-Help Experience through Video Manual Standardization
Hansem Global, ranked 49th in the 2025 Global Top 100 LSP list by CSA Research, has long been a world-class leader in technical documentation for global giants like Samsung Electronics and Hyundai Motor Company. In this project for LG U+, a leading telecommunications provider, we went beyond simply creating a new format; we engineered a standardized video manual production engine that redefined the self-help experience for modern users.
Comprehensive Renewal of a Warranty Policy Document
See how Hansem Global redesigned the warranty policy of a leading global automaker into a document that is easy to read, understand, and use.
Reducing Localization Costs by Over 90% Through Strategic TM Management and Content Reuse
For global manufacturers competing in fast-moving markets, frequent product updates and regional model variations are the norm. With dozens of language versions required for each model—often under tight launch schedules—multilingual manual production quickly becomes complex and cost-intensive. Even when translation workflows are mature, the speed and scale of product release cycles often result in rising localization costs. Hansem Global implemented a scalable content strategy focused on controlling source content, maximizing TM leverage, and optimizing content reuse—minimizing new translation volume to just 1–2% per product manuals while accelerating delivery without compromising quality.