Resources
White papers, case studies, guides, and checklists spanning technical documentation, translation, and localization. Practical knowledge built on 35+ years of helping global manufacturers communicate across languages.
Managing Dozens of Manual Variants at Launch
Not every documentation team faces this problem. But when one product platform branches into dozens of model and market variants at the initial launch, all within the same release window, manual production becomes a different kind of operation.
Terminology Management for Equipment Manuals: A Practical Guide
These decisions matter more in some product categories than others. In consumer products — fans, refrigerators, phones — a slightly inconsistent term rarely affects user safety. Industrial equipment, construction machinery, robotics, and medical devices are different.
Developing a Standard High-Voltage Battery Replacement Procedure
As industrial equipment becomes more automated and electrified, manufacturers need service procedures that technicians can follow safely and consistently. A missing isolation step, an unclear lifting condition, or an incomplete acceptance criterion can lead to personal injury, costly equipment damage, increased warranty risk, and inconsistent service results across dealer and field networks. Hansem Global turned fragmented engineering and field information into a controlled, repeatable procedure aligned with recognized international principles for information development and safety communication. The project shows how specialized technical writing can close documentation gaps without placing the full development burden on engineering teams that are already stretched thin.
Accessibility Compliance for Multilingual Manuals
Accessibility is now a market-entry requirement for multilingual manuals. Since automated checks catch only 30–40% of defects, this guide sets out the accessibility items to check against EAA, ADA, WCAG, PDF/UA, and EN 18339.
Multilingual Manual Accessibility Checklist
A 19-point checklist for self-checking multilingual manual accessibility against EAA, ADA, WCAG, PDF/UA, and EN 18339 before release — run in two stages: self-check and independent reviewer check.
Translation Integrity Checklist
Use this checklist to self-verify a translated manual, whether from manual translation, technical document translation, or a user manual translation project, before it goes into DTP.
Translation Integrity Check for Multilingual Manuals
Even after manual translation and technical document translation are finished, a multilingual manual still needs checking before it goes to DTP. The automated QA built into CAT tools reliably catches structured errors such as untranslated segments, missing tags, and number mismatches.
Manual Production Automation: Expectation and Reality
Full automation of manual production is not achievable. Most of the work in a manufacturer documentation program is derivative production, where content reuse exceeds 80%, and the real cost of multilingual publishing sits in typesetting and verification rather than in writing.