The Impact of International Standard ISO 17100 Certification on Translation Services: Hansem Global

Smooth communication in various languages is essential for entering the global market. Choosing a partner that provides high-quality translation services is crucial, and selecting a translation company certified with ISO 17100 international standards adds even more significance. This article explains what ISO 17100 standards entail, why choosing a translation company certified with these standards is important, and how Hansem Global meets these criteria to facilitate success in the global market.

International Standard ISO 17100

ISO 17100 is an international standard for the requirements of translation services, designed to maintain consistently high quality throughout all stages of the translation process. This standard provides standardized methods for companies providing translation services to adhere to, including task processes, sourcing and managing translation resources, and quality management:

  • Core Processes: This includes translation, revision, proofreading, and project management.
  • Resources: Requirements for translators, revisers, reviewers, and project managers.
  • Quality Management: Ensures consistency, accuracy, and compliance with specifications.
  • Customer Communication: Effective communication with customers throughout the translation process.

For global translation companies, meeting the requirements of the essential ISO 17100 standard means aligning with internationally recognized quality standards in translator management, establishing systematic translation and review procedures, effective project management, and customer communication in line with international standards.

ISO 17100 Standard and Translation Services Relationship

Business in the global market relies heavily on accurate and reliable communication. Translation companies certified with ISO 17100 certification must provide services according to internationally recognized quality standards. Therefore, working with a company certified with ISO 17100 certification ensures several benefits from a business perspective:

Quality Assurance:
Companies maintaining ISO 17100 standards possess professional translators and strict management of data and processes, ensuring trust in translation quality.

Confidential Document Management:
ISO 17100 certified companies must have necessary software and hardware facilities for professional translation and confidential document management. This enables safe handling of projects requiring confidentiality.

Process Standardization:
Working in accordance with ISO 17100 standards, translation companies must employ qualified translators and guarantee this to customers. Translators are responsible for performing translation tasks professionally and effectively using the latest industry standards. These procedures significantly enhance reliability in the translation of important documents such as business documents, contracts, clinical trial documents, and technical manuals across various industries such as medical, pharmaceutical, legal, IT, and manufacturing.

ISO 17100 Standard and Hansem Global

Hansem Global became the first company in Asia to obtain ISO 17100 certification in 2014, expanding beyond Korea. At that time, there were no institutions in Asia that could conduct this certification assessment, so Hansem Global had to undergo an assessment through European certification bodies. In 2014, this standard was established as the European standard EN 15038, mainly obtained by translation companies in Europe.

The first certification audit conducted in Korea in 2014 required auditors from Australia to visit Korea, conducting rigorous evaluations of key items. Thanks to this audit, Hansem Global became the first company in Korea and Asia to apply for ISO 17100 certification. Although the auditors rigorously evaluated the items, they also provided detailed guidance, enabling us to establish systematic translation procedures.

As the importance of quality management in translation services increased, the credibility of EN 15038 also grew, affecting not only the European market but also LSPs worldwide. Consequently, it was upgraded to the international standard ISO 17100 in 2015, becoming a representative international standard that language service companies worldwide must obtain.

Hansem Global successfully passed its first recertification audit in line with ISO 17100 standards in 2016 and has continuously maintained its standard certification status every two years.

ISO17100 certification audit scene and certificate

In line with the ISO 17100 standard, Hansem Global utilizes systematic processes and a team of professional translators to meet the needs of global companies across various industries. Particularly, by successfully executing projects in diverse fields such as technology, law, healthcare, pharmaceuticals, and IT, Hansem Global is establishing itself as a reliable partner for Korean companies in the global market.

Hansem Global Language Service Division committed to top quality

If you are preparing to obtain ISO 17100 international standard certification, please refer to Hansem Global’s video: Hansem Global ISO 17100 Certification Preparation Video.


Entering the global market requires more than simple translation tasks; it demands deep understanding and expertise. Choosing a translation company certified with ISO 17100 is essential to meet these complex requirements. Hansem Global adheres to these standards, helping Korean companies successfully establish themselves in the global market. If you are looking for a reliable and professional translation partner, consider Hansem Global.