Innovation in User Manual Production

Shifting Information Access

Today’s users prefer to access only the information they need in the most convenient way. User manuals have evolved from traditional paper-based documents into dynamic, interactive experiences that boost user engagement.

AI Content Engineering

As artificial intelligence advances, AI content engineering has become essential for the creation, optimization, and distribution of content. Hansem Global develops datasets that fine-tune AI chatbots, ensuring they deliver accurate, responsive information.

Innovative Publishing Technology

Our one-source, multi-use content publishing technology supports the simultaneous production of manuals in multiple languages and formats. The automatic replacement of UI terms significantly reduces errors in both production and management processes.

Our Content Engineering Services for User Manuals

AI Content Engineering

For businesses aiming to deliver product information via chatbots, we offer a service that builds manual datasets tailored for chatbot training. AI is only as good as the data it’s trained on, and poor-quality data will result in ineffective AI. To train a chatbot that provides accurate product guidance, the dataset—essentially the user manual—must be properly refined. It must include all necessary information and be crafted using AI-friendly writing techniques. Hansem Global’s AI experts provide datasets optimized for training and refining manual chatbots.

Building AI-friendly manual datasets for chatbot training

One-Source Multi-Format Publishing

Our one-source, multi-use content publishing technology enables the seamless conversion of a single content source into multiple formats, including web-based HTML, app, and print manuals. Optimized for various platforms, our solution ensures efficient distribution across multiple channels with responsive design tailored for any device. Hansem Global’s technology supports over 50 languages, delivering diverse electronic manuals quickly while reducing time and costs.

One Source, Every Format: Fast, Global, and Seamless Manual Publishing

Manual Production Support Tools

Our manual production support tools streamline the entire process by detecting human errors, reducing repetitive tasks, and automating multilingual input of UI terms. We provide tailored solutions for each stage of manual production, leveraging existing content data and managing project histories to enhance both quality and efficiency.

Innovative solutions to boost accuracy and efficiency in manual production

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