How Hansem Global Uses Monthly Quality Reports to Guarantee Document Excellence

At Hansem Global, we know that delivering flawless manuals and technical documents is not a one-time effort—it’s the result of a disciplined, continuous improvement process. Since earning our ISO 9001 certification in 2011, we have published a Monthly Quality Performance Report every second Friday without interruption. Each month, our dedicated Quality Management Team compiles and […]

In the Age of AI, Technical Writing Excellence Comes from Learning Agility

The era of information scarcity is over. In today’s environment, the most valuable technical writers are not those who have worked on the same product for decades, but those who can rapidly learn, synthesize, and deliver accurate, user-ready documentation for any product—no matter how complex. At Hansem Global, we have built our methodology around this […]

Automating Documentation Quality: Hansem Global QA Suite

As products become more complex and the number of localized languages increases, managing documentation quality—especially for user manuals and technical documents—has become significantly more challenging. Manual quality checks often fail to catch recurring issues, and under tight deadlines, even minor oversights can result in costly delivery errors. At Hansem Global, we developed the QA Suite, […]

How Sustainability, Accessibility, and ESG Are Reshaping Technical Documentation

Technical manuals are no longer just instructional materials—they have become critical tools for ensuring product safety, regulatory compliance, and customer trust. Today, new global standards tied to environmental regulations, digital accessibility, and ESG (Environmental, Social, and Governance) initiatives are fundamentally changing how documentation is created and delivered. This article explores how these evolving requirements impact […]

Visual Aids in Medical Device IFUs: Why They’re a Strategic Asset, Not Just Design

In the U.S. and other regulated markets, Instructions for Use (IFUs) for medical devices must meet high standards. Such a practice is mandated not only for safety and clarity, but also for regulatory compliance and global usability. A growing number of manufacturers now recognize that visual aids aren’t just design enhancements. They are essential tools […]

Redefining the Role of a Technical Writer: Beyond Documentation, Toward Strategic Enablement

In manufacturing and high-tech industries, documentation often goes unnoticed—until it fails. A missing installation step, unclear safety message, or poorly structured manual can lead to operational delays, safety incidents, or excessive support calls. This is why technical writers play a pivotal role—not just as writers, but as strategic enablers of product success. At Hansem Global, […]

How to Market a Medical Device in the U.S.—What You Need to Know

The U.S. remains one of the most competitive and tightly regulated markets for medical devices. But even with a high-quality product, many companies face costly delays—not because of flaws in the technology, but due to gaps in documentation or misunderstanding of regulatory requirements. That’s why Hansem Global, a leading provider of multilingual documentation and regulatory […]

Plain Language in Action: Applying ISO 24495-1 to Public and Legal Documents

In recent years, there has been a global push toward making documents easier to read and act on, especially in fields like government, insurance, finance, and healthcare. Many of these sectors are still producing overly complex, formal, and jargon-heavy materials, which can confuse or alienate their intended audiences. As a response to this widespread challenge, […]