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Many manufacturers talk about “adopting AI,” but few have a clear plan for where and how to apply it. For technical writers and documentation teams, AI is far more than an auto-writer. It is a strategic partner that can transform every stage of the documentation process—from research to continuous improvement. Below are four key application […]

For multinational manufacturers, the challenge is familiar. At some point, a new regulatory compliance report must be submitted, or a policy manual that applies consistently across all global subsidiaries must be developed. And the same question always arises: “Who can actually create this document the right way?” Whether it is an internal policy manual, a […]

At Hansem Global, we know that delivering flawless manuals and technical documents is not a one-time effort—it’s the result of a disciplined, continuous improvement process. Since earning our ISO 9001 certification in 2011, we have published a Monthly Quality Performance Report every second Friday without interruption. Each month, our dedicated Quality Management Team compiles and […]

The era of information scarcity is over. In today’s environment, the most valuable technical writers are not those who have worked on the same product for decades, but those who can rapidly learn, synthesize, and deliver accurate, user-ready documentation for any product—no matter how complex. At Hansem Global, we have built our methodology around this […]

As products become more complex and the number of localized languages increases, managing documentation quality—especially for user manuals and technical documents—has become significantly more challenging. Manual quality checks often fail to catch recurring issues, and under tight deadlines, even minor oversights can result in costly delivery errors. At Hansem Global, we developed the QA Suite, […]

Technical manuals are no longer just instructional materials—they have become critical tools for ensuring product safety, regulatory compliance, and customer trust. Today, new global standards tied to environmental regulations, digital accessibility, and ESG (Environmental, Social, and Governance) initiatives are fundamentally changing how documentation is created and delivered. This article explores how these evolving requirements impact […]

In the U.S. and other regulated markets, Instructions for Use (IFUs) for medical devices must meet high standards. Such a practice is mandated not only for safety and clarity, but also for regulatory compliance and global usability. A growing number of manufacturers now recognize that visual aids aren’t just design enhancements. They are essential tools […]

In manufacturing and high-tech industries, documentation often goes unnoticed—until it fails. A missing installation step, unclear safety message, or poorly structured manual can lead to operational delays, safety incidents, or excessive support calls. This is why technical writers play a pivotal role—not just as writers, but as strategic enablers of product success. At Hansem Global, […]