Blog
Learn from the experts at Hansem Global; our blog series delivers insider strategies, tips, and insights on translation and localization to help you excel in Asian markets and beyond.
Document Design for User Documentation
When creating user manuals, document design refers to the process of structuring and organizing a document’s layout and visual elements. This involves designing the overall format, selecting fonts, arranging images, and applying colors to ensure that the manual is not only visually appealing but also easy to understand and use. In this article, we will […]
Seven Principles for Enhancing Information Quality for User Manuals Based on IEC 82079-1
When creating user manuals, ensuring the quality of the information is crucial. In this blog, we will introduce seven key principles to improve the quality of information based on the international standard IEC/IEEE 82079-1: 2019, which focuses on best practices for creating user manuals. The Seven Principles:• Completeness• Minimalism• Correctness• Conciseness• Consistency• Comprehensibility• Accessibility 1. […]
Technical Writing Skills for User Manuals: Organizing and Structuring Information for Use
Effectively gathering, organizing, and structuring information is essential for creating user-friendly product manuals. A well-structured manual ensures comprehensive coverage and easy navigation, helping users quickly locate the information they need. This article presents key strategies for structuring your manual’s content to enhance usability and clarity, following the guidelines of the IEC 82079-1 standard. Defining Information […]
A Must-Have Service for Global Companies: Self-Repair Manuals
What is Self-Repair? Self-repair refers to the process where consumers fix their own devices instead of relying on professional service centers. Manufacturers that support self-repair typically provide genuine parts, repair tools, and detailed repair manuals. A prime example is Apple’s announcement of its Self Service Repair program in 2021, allowing consumers to access genuine Apple […]
Web Manuals vs. App Manuals: Differences, Benefits, and Current Trends
As electronic devices become more prevalent, the role of paper manuals has diminished, and the demand for electronic manuals, which can be accessed anytime and anywhere, has increased. This shift has become widespread globally, with web and app manuals being the most prominent examples. Electronic manuals have now emerged as crucial elements that significantly enhance […]
Innovative Solution for UI Text Length Challenges: Hansem Global’s Overflow Checker
Translating UI terminology goes beyond simple text conversion—it involves considering various elements such as text length, cultural differences, technical jargon, and consistency. These challenges require careful attention, and after translation, a thorough quality assurance process is essential. In this article, we will focus on one of the most common challenges: text length constraints, and introduce […]
User-Friendly Self-Repair Guides: Hansem Global’s Approach
As global consumer rights evolve, the right to repair has gained traction, prompting manufacturers to provide resources for users to repair their own devices. These resources often include self-repair manuals that guide users through repairing everything from washing machines and refrigerators to smartphones, tablets, and laptops. These manuals provide detailed instructions on disassembling and replacing […]
Are You Making True Web Manuals? Revolutionizing Web Manuals with UX/UI Design
In today’s digital age, creating a practical web manual requires more than converting a PDF for printing into a format viewable on mobile devices. Without thoughtful UX/UI design, users can struggle to navigate and utilize content effectively. UX/UI design is crucial for maximizing user experience, and elements such as intuitive navigation, readable layouts, and responsive […]