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When you create user manuals or technical documentation, writing accurate information is the minimum requirement. What really differentiates a strong technical writer is something else: the ability to structure information – in other words, information architecture. Many manufacturers still judge documentation quality mainly by typos, terminology, and sentence polish. Users see it differently. They do […]

When you launch a new product, your multilingual manuals need to ship on the same schedule as mass production and market release. At the same time, documentation accuracy cannot be compromised. For many manufacturers, the typical response to this pressure is to add more people to the project. But as the number of target languages […]

Hansem Global is currently producing API guides for various clients. API guides are generally structured in the order of Method, Endpoint (URI), Request, and Response. The Method specifies the type of API request (e.g., GET, POST, PUT, DELETE), and the Endpoint defines the URL path where the API is called. The Request section details the […]

Do you know why UI text matters more than you think?UI text — the words that appear on screens such as menus, buttons, pop-ups, and alerts — plays a critical role in defining how users interact with a product. Clear, consistent language not only enhances usability and builds brand trust but also determines how easily […]

In today’s digital landscape, motion graphics are everywhere—in marketing campaigns, product demos, training videos, websites, and even mobile apps. At Hansem Global, motion graphic designers play a critical role in helping global brands deliver high-quality, visually engaging content that resonates with audiences worldwide. This article introduces what motion graphic designers do, the skill sets they […]

AI is no longer a futuristic idea for technical writers. Beyond automated drafting, today’s tools can transform the way product information is delivered to end users. One of the most practical applications is converting traditional product manuals into chatbot-ready content. Here is a step-by-step look at how this transformation works—and why human expertise remains essential. […]

A Practical Guide to Preparing Instructions for Use (IFU) for U.S. Medical Device Marketing Authorization When entering the U.S. market, a medical device’s Instructions for Use (IFU) is not just a technical document—it’s a legal requirement. As a core part of labeling regulated by the FDA, the IFU must demonstrate your product’s intended use, safety, […]

Forklifts, excavators, wheel loaders, and other industrial equipment are powerful machines, but their manuals often fail to serve the people who rely on them. A manual is not just paperwork—it is a critical tool for safe operation, regulatory compliance, and efficient use of equipment. In the U.S. market, poorly written manuals expose manufacturers to OSHA […]