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In today’s competitive B2C market, purchasing decisions aren’t just about price or quality anymore. Consumers need a clear understanding of a product and its value to feel confident in their purchase. This is especially important in the age of online shopping, where customers can’t physically inspect items. That’s why consumer education materials have become a […]

Back from Singapore! I just hit pause after an epic journey to Gamescom Asia 2024, held on October 17-18 at the Suntec Convention Centre. Representing Hansem Global, I dove headfirst into a world of game development and industry action, right in the heart of Singapore—a city that feels like it’s straight out of a futuristic […]

What Is Information Architecture (IA) in User Manuals? Information Architecture (IA) in user manuals refers to structuring information to make it easy for users to locate and understand what they need quickly. The primary goal is to enhance the usability and navigation of the manual, ensuring users can efficiently access the information they need. Let’s […]

In today’s fast-paced translation industry, automated methods for evaluating translation quality have gained prominence. These methods are especially useful for assessing the output of large-scale machine translation (MT) projects. This article introduces some of the most widely used tools for automated translation quality evaluation, focusing on how they work and their strengths and limitations. Automated […]

Translation quality evaluation is an essential process for ensuring high-quality translations. It involves assessing various factors such as accuracy, consistency, naturalness, readability, cultural appropriateness, and more to determine the overall quality of the translated content. Broadly, translation quality evaluations can be categorized into two methods: expert evaluations conducted by human professionals and machine-based evaluations using […]

In the manufacturing industry, where efficiency is key, automating processes has been a game-changer. With smart factories revolutionizing production lines for industries like automotive and semiconductors, the natural question arises: Can we apply similar automation to user manual development? This question has gained traction with advancements in AI technology, which promises automation across various fields. […]

In any well-designed user manual, structure is key to helping users find and understand information quickly. Headings play a critical role by organizing content systematically and making navigation intuitive. This guide explores the impact of headings on user experience, introduces various heading styles, and shows how to apply them effectively in user manuals. What Are […]

In the modern world conformed by globalisation, as a healthcare provider, you may come across patients whose first language is not the same as yours. Since language differences can cause misunderstandings, you must not underestimate the importance of professional medical document translation services in your healthcare business. In fact, you can improve patients’ care and […]