Resources
White papers, case studies, guides, and checklists spanning technical documentation, translation, and localization. Practical knowledge built on 35+ years of helping global manufacturers communicate across languages.
Rebuilding an Industrial Equipment Manual Safety Section for North America: From Translation to Standards-Based Redesign
A Korean industrial equipment manufacturer needed the operator's manual for its electric forklift series to hold up in North America. Its 19-page Korean safety chapter, written as a flat list of 16 items, was rebuilt as a 25-page Section 1. Safety Rules under ANSI Z535.6 and IEC/IEEE 82079-1. Translation alone could not close that gap. A translator carries over what the source says and cannot supply what it never contained, and the source had no hazard severity levels, no reasoning behind its prohibitions, and none of the hazard topics North American regulations require. Those had to be written: signal word message panels, quantified limits such as OSHA's 25 ft (7.6 m) definition of an unattended truck, and topics drawn from OSHA 29 CFR 1910.178 and ANSI/ITSDF B56.1. The six pages the chapter gained are safety information the source never had.
Content Reuse Starts with a Sentence Library
A manufacturer can build a working content reuse system without buying a component content management system. This white paper documents the standard sentence library methodology Hansem Global has run for more than 20 years inside one of the most demanding documentation environments in the world, the manual program of a global…
Manual Production Automation: Expectation and Reality
Full automation of manual production is not achievable. Most of the work in a manufacturer documentation program is derivative production, where content reuse exceeds 80%, and the real cost of multilingual publishing sits in typesetting and verification rather than in writing.
Digital Manuals Without a CCMS
You can convert product manuals into searchable, multilingual web-based manuals without first buying a component content management system. This paper documents the structure-first conversion method Hansem Global has operated for more than ten years in the manual programs of a global mobile device maker and a global automotive…
Accessibility Compliance for Multilingual Manuals
Accessibility is now a market-entry requirement for multilingual manuals. Since automated checks catch only 30–40% of defects, this guide sets out the accessibility items to check against EAA, ADA, WCAG, PDF/UA, and EN 18339.
Multilingual Manual Accessibility Checklist
A 19-point checklist for self-checking multilingual manual accessibility against EAA, ADA, WCAG, PDF/UA, and EN 18339 before release — run in two stages: self-check and independent reviewer check.
Elevating Quality Governance
A white paper on documentation quality for manufacturers shipping into regulated markets. It shows how to move from trusting that documents are correct to proving — with data — that quality is under control, reducing regulatory and liability risk.
Turning Scattered Forklift Data Into a Load-Capacity Spec Sheet Manufacturers Can Trust
For a global forklift manufacturer’s North American operation, Hansem Global built a lift-truck load-capacity data sheet out of source data scattered across many files, selecting, converting, and standardizing it into a single reliable reference. The hard part was not typing numbers into a table. It was deciding which standard to follow when the sources disagreed, and turning incomplete, inconsistent engineering data into a structure users can trust.